What is domain hosting service?
When you buy a Domain Name (e.g. www.example.com) then you need to host it somewhere, so that you can put your website files that you want to showcase online. Domain is then attached with Hosting (Disk space, WebSpace) by mentioning nameservers of hosting into your domain DNS settings. Nameservers are provided by the hosting provider, usually they are two addresses, appears to be like “ns1.example.com” and “ns2.example.com”.
What is bandwidth in web hosting?
Bandwidth is the maximum amount of data (files, photos, videos) that can be transmitted or broadcasted to and from you website in a limited amount of time. Usually bandwidth is reset every month. For example if you put a 1 GB Video on you website and you watch it 10 times then 10 GB bandwidth will be used. We have only soft limits on bandwidth packages wise, which can be increased upto unlimited at no extra cost.
What knowledge do I need to build my website?
Website building is fairly easy if you are good at one of the two things programming or coding with HTML/CSS or a website building program (e.g. Dreamweaver). These are few tools that form the basics of building a website.
If you wish to own a site that is highly versatile and quick in functionality than you surely need to incorporate the usage of various programs and applications for building it. We at Next Gen Hosting take pride in providing web hosting plans that give you easy access to free one click installation of applications that aids in developing and customizing your website including Content Management System (CMS) like WordPress and Joomla which are popularly used to develop websites.
How to easily transfer my website or web pages to your server?
If you website is built through custom HTML editors like Dreamweaver then you can use FTP (File Transfer Protocol) or SFTP (Secure File Transfer Protocol) for uploading files to our server. For making the migrations process easy, we also have included a built-in File Manager which can easily be accessed by you in Cpanel.
The scope of FTP is very limited and so for files bigger than 20 MB, we always suggest our clients to use a tool named FileZilla that is supported by various operating system including Windows, Mac and Linux. This simply makes the process smooth, easy and efficient.
Can I transfer my already existing website to your web hosting?
If you have access to you website file than the transfer process is fairly simple. All you need is to upload your website file through built in File Manager or FTP client. In case you are transferring a WordPress or a website with MySql Database, then you need to create and import database too.
If you still find problem through the way, our professional and technical support will be there to assist you in finding the best possible method of transferring your website to a Next Gen Hosting account.
Why should i buy a domain name from Next Gen Hosting?
Well because we aim to satisfy our clients with the best services, when you buy a domain name from Next Gen Pakistan, our foremost objective is to hand you over the name fairly quickly and without any hassle. We even take care the technical stuff so that you can work seamlessly.
Our utmost goal is build healthier and stronger relationship with our clients and satisfying them with the best solutions.
Why do i need to register domain name?
If you have put in hard work to build a proper and professional website, you surely wouldn’t want anyone else stealing the credit from you. To secure things and your ownership, it is important for a website owner to get their domain registered. This not only gives you security but also adds uniqueness to you website leading to attracting more visitors and traffic.
What is the process of domain registration?
The process basically starts with the name you choose for your website. Once you have decided the name, the next step is to search domain if the name is available. And even if .com domain name is already registered, you can still find many other top level domains (TLDs) that might fit best. Lastly, add your chosen option in the cart and get registered. Remember to pick a domain that is short, easy and sound totally cool!
What Top Level Domain (TLD) and country code top-level domain name (ccTLD) domains are available from Next Gen Hosting Pakistan?
In the huge pool of names at Next Gen Pakistan, you get to choose and register your unique domain name without any hassle. While diving in, you may come across names that were previously taken up but are now up for sale. We have a variety of available domains that you can choose from. You can check the full list here.
What to do when i need help?
In case you need help we are available 24×7. Simply visit Next Gen Hosting’s website and chat with Live Support Agent or open a support ticket by login into your account or call our customer support at +92-321-9143934.
How do I choose the right Web hosting plan?
At Next Gen Hosting, we offer various hosting plans, each one designed to suit your needs. Our most popular Shared hosting plan goes by the name of “Advance” which is extremely budget-friendly and allows you to host 04 domains. Regardless of which package you choose, every plan that we have designed comes along with SSD Drives, Free Backups, Free SSL, unlimited emails, one-click installation option of WordPress (+200 more scripts) and 24×7 expert support, making the whole process smooth, effective and efficient.
Is it possible to transfer my web hosting to Next Gen Hosting?
Of course YES! If you have just recently signed up, we at Next Gen Hosting offer free site transfer within 30 days. We are committed to make hosting easy, hassle-free and convenient for every client!
The domain name that I want, is it available?
Enter your desired domain name in the search box and click away! This is the only way to know whether your chosen domain name is available or already taken. The best thing about our search button is that it will not only help you in finding the availability of your desired domain name but also list down various TLD and ccTLD extensions that are up for grab, for example nextgenhosting.com, nextgenhosting.pk, nextgenhosting.org and so on.
How can I choose a perfect domain name?
A pro-tip, remember to choose a domain name that is short and easy to memorize. And if possible, go for names that carry the same meaning as your business or include relevant keywords for SEO. Go for number, letters and even hyphens to be included in your domain name but nothing fancy other than these characters.
Does Privacy Protection for Domain Name available?
If you own a website, there is a high chance that your personal information can be found easily be found on public dictionary of WHOIS. But if you wish your identity to remain hidden and unknown, go for Next Gen Hosting’s Domain privacy protection which ensure your personal information is replaced by our company’s contact information, protecting you from scam and related problems.
What is Reseller Hosting?
Reseller Hosting is basically allows you to re-bundle and then re-sell server resources as if you owned them. Also, it provides you with an opportunity to allocate hard drive space and bandwidth to your customers as you like. All in all, you become your own boss, can set prices according to your preference and serve clients directly. With Next Gen Hosting at your back, you don’t need to worry about the technical aspects including hardware and software upgrades, load balancing. Our Reseller Hosting services empower you with complete branding capabilities.
Am I responsible for providing support to my customers?
If you have been dealing with clients directly than yes, you are responsible to provide them complete support. Next Gen Hosting offers you 24/7 support via telephone and email plus you’ll have easy and quick access to our blogs, articles and tutorials for further guidance. If you would like us to handle the customers inquiries then your customers should open a ticket by sending their inquires to “support@nextgen.host”, sending any email to this address will auto open a ticket, and we can resolve the issue.
Will you transfer my Reseller Hosting account from my existing web host?
Yes, once provided with the relevant information, we can transfer your Reseller Hosting account with up-to 50 accounts for free.
Can I determine the resources my customers receive?
Well yes, you can easily manage the amount of resource that you delegate to the customers. From assigning disk space, bandwidth and domains, you can keep a close check on the resources being administered.
How do I automate the management of my clients?
Next Gen’s Reseller Hosting services include free or discounted WHMCS license which is an extensive billing software that allows you to manage and automate all of your customer’s invoices account creation task. It also helps you keep detailed information regarding all your accounts whether they are paid, over-due or cancelled, making billing management easy and stress-free. We can even help you setup payment gateway in WHMCS so that you can start receiving Credit Card payments quickly and easily.
If I am unsure of my chosen plan, can I change it later?
Yes at any point of time you become unsure and uncomfortable of your existing plan, then you can upgrade or downgrade to another plan that suites you better. Keep in mind disk space and Ram are expandable in any reseller hosting plan.
How can I register Domains for my customers?
We have extensive guide to set you up with a domain registrar that give you better pricing and automation. You will be able to configure registration of the top-level-domains like .net, .org, .com etc conveniently.
Do you provide nightly backups?
We provide up to 10 GB of backup free of cost, that you can request after initial account setup. Yes, in case one of our client’s deletes their important data mistakenly, we run weekly and monthly backups which ensures you always have a copy of your latest information in hand.
Can I have a Custom Name server?
As a reseller, we do provide you with the ability to have your own customized nameservers which helps branding and marketing your company’s name. for example, you can have them point to:
ns1.yourdomain.com
ns2.yourdomain.com
Also, we guide you through the whole process.
