What is Reseller Hosting?

Reseller Hosting is basically allows you to re-bundle and then re-sell server resources as if you owned them. Also, it provides you with an opportunity to allocate hard drive space and bandwidth to your customers as you like. All in all, you become your own boss, can set prices according to your preference and serve clients directly. With Next Gen Hosting at your back, you don’t need to worry about the technical aspects including hardware and software upgrades, load balancing. Our Reseller Hosting services empower you with complete branding capabilities.

Am I responsible for providing support to my customers?

If you have been dealing with clients directly than yes, you are responsible to provide them complete support. Next Gen Hosting offers you 24/7 support via telephone and email plus you’ll have easy and quick access to our blogs, articles and tutorials for further guidance. If you would like us to handle the customers inquiries then your customers should open a ticket by sending their inquires to “support@nextgen.host”, sending any email to this address will auto open a ticket, and we can resolve the issue.

Will you transfer my Reseller Hosting account from my existing web host?

Yes, once provided with the relevant information, we can transfer your Reseller Hosting account with up-to 50 accounts for free.

Can I determine the resources my customers receive?

Well yes, you can easily manage the amount of resource that you delegate to the customers. From assigning disk space, bandwidth and domains, you can keep a close check on the resources being administered.

How do I automate the management of my clients?

Next Gen’s Reseller Hosting services include free or discounted WHMCS license which is an extensive billing software that allows you to manage and automate all of your customer’s invoices account creation task. It also helps you keep detailed information regarding all your accounts whether they are paid, over-due or cancelled, making billing management easy and stress-free. We can even help you setup payment gateway in WHMCS so that you can start receiving Credit Card payments quickly and easily.

If I am unsure of my chosen plan, can I change it later?

Yes at any point of time you become unsure and uncomfortable of your existing plan, then you can upgrade or downgrade to another plan that suites you better. Keep in mind disk space and Ram are expandable in any reseller hosting plan.

How can I register Domains for my customers?

We have extensive guide to set you up with a domain registrar that give you better pricing and automation. You will be able to configure registration of the top-level-domains like .net, .org, .com etc conveniently.

Do you provide nightly backups?

We provide up to 10 GB of backup free of cost, that you can request after initial account setup. Yes, in case one of our client’s deletes their important data mistakenly, we run weekly and monthly backups which ensures you always have a copy of your latest information in hand.

Can I have a Custom Name server?

As a reseller, we do provide you with the ability to have your own customized nameservers which helps branding and marketing your company’s name. for example, you can have them point to:
ns1.yourdomain.com
ns2.yourdomain.com
Also, we guide you through the whole process.